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Service Desk Analyst – IT Support & User Experience
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-07-27
Listing for:
Basingstoke and Deane Borough Council
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Basingstoke and Deane Borough Council is seeking a Service Desk Support Analyst to join its IT team. You’ll be the first point of contact for staff, elected members and external agencies, troubleshooting issues, handling incidents, and supporting desktop, mobile and telephony systems.
You’ll work to ITIL standards, deliver excellent customer service, and collaborate across projects while maintaining security and access controls.
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