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Hybrid IT Service Desk Analyst: Windows & Cloud
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-08-24
Listing for:
Castle Trust Group
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Castle Trust Bank is modernising its IT landscape and seeks a Service Desk Analyst to provide frontline support for Windows 11, tablets and mobile devices. You will build and maintain desktops, manage AD/Entra accounts and drive incident resolution, with SLA adherence in a hybrid environment based in Basingstoke and occasional London onsite support.
The role offers broad exposure to cloud services, documentation, and continuous improvement within a people-centric tech team.
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