IT Engineer, IT Support, Systems Administrator

Build Your IT Career Through Our Defence Engineering Academy

If you have an IT-related degree or around 2-3 years of practical IT experience and want a clear route into engineering within the Defence & Security sector, this role is designed to help you make that move.

At Thorn SDS, you’ll join experienced engineers supporting technology across the Defence and Security sectors, while developing your skills through structured Academy training and hands‑on project experience.

This is more than a traditional IT support role. You’ll build practical engineering capability across hardware, software, networks and infrastructure, with the support, training and mentoring to progress confidently into more advanced technical roles.

We want this role to be a genuine launchpad for your long-term IT engineering career.

From day one, you’ll combine Academy learning with practical experience alongside experienced engineers, gaining exposure to technologies and secure environments you may not encounter in a conventional support role.

As your skills and confidence grow, you’ll take on greater technical responsibility, more complex engineering work and increased ownership of projects - with clear development goals along the way.

Your career pathway could look like:

Junior IT Engineer IT Engineer Senior IT Engineer Specialist / Lead roles

Your Academy and development journey will include:

• A structured learning pathway alongside real engineering work
• Hands‑on mentoring and coaching from experienced engineers
• Support towards recognised professional and technical certifications
• Exposure to different technologies, projects and secure environments
• Regular opportunities to build confidence, capability and responsibility
• Routes into specialist areas such as Infrastructure, Networking, Cloud or Cyber Security

You won’t be expected to know everything on day one. With support from the team, you’ll develop experience in areas such as:

• Installing, configuring and commissioning IT hardware and software
• Setting up PCs, workstations, servers and associated equipment
• Supporting network and infrastructure installations
• Troubleshooting hardware, software and connectivity issues
• Supporting upgrades, deployments and decommissioning
• Working with structured cabling and physical IT infrastructure
• Working alongside experienced engineers on technical projects and on‑site activities
• Managing IT equipment, assets and technical documentation

As you progress through the Academy, the work progresses with you - from supported technical activities to ownership of increasingly complex tasks and projects.

This could be a great next step if you have an IT-related degree, or around 2-3 years of experience in IT support, service desk, desktop support, infrastructure, networking or a similar technical environment.

You may have experience or knowledge in some of the following:

• IT hardware and software troubleshooting
• Windows desktop and/or server environments
• Microsoft 365 and Active Directory
• PC builds, configuration and deployment
• Networking fundamentals including TCP/IP, DNS and DHCP
• Switches, routers, VLANs or network troubleshooting
• Linux or other operating systems
• IT infrastructure or structured cabling

Qualifications such as CompTIA A+, Network+, Microsoft certifications or Cisco CCNA are welcome, but they are not essential. We value practical ability, curiosity, communication and the motivation to keep learning.

You do not need to match every item on the list to apply. If you enjoy solving problems, are curious about technology and want to grow into an engineering career, we’d like to hear from you.

• £30,000 - £35,000 salary, depending on experience
• 25 days Annual Leave, plus…