DV Cleared 3RD Line Storage and PKI Engineer

Job Title: 3rd Line Storage & PKI Support Engineer
Location: Basingstoke (Onsite)
Duration: 6 Months with possible extension
Rate: £400 per day via an approved umbrella company
Clearance: Active DV Clearance required

Are you an experienced Infrastructure Support Engineer with expertise in Storage, Backup and Public Key Infrastructure (PKI) technologies? Our client is seeking a 3rd Line Storage & PKI Support Engineer to join a highly secure government programme, supporting critical services within a complex operational environment. This is an exciting opportunity to work within a specialist team responsible for maintaining and supporting enterprise storage, backup and PKI solutions, ensuring the stability, security and availability of key infrastructure services.

• Providing 3rd Line support and responding to escalations from 2nd Line engineering teams.
• Maintaining and supporting Public Key Infrastructure (PKI) solutions.
• Supporting enterprise storage and backup platforms.
• Monitoring systems using Event Management tooling and responding to incidents.
• Carrying out incident triage, troubleshooting and resolution activities.
• Delivering planned maintenance and changes through established Change Management processes.
• Supporting PKI-related activities across multiple secure sites.
• Conducting readiness assessments for new releases entering service.
• Producing and maintaining operational documentation, work instructions and patching schedules.
• Providing regular updates and technical input to operational leadership teams.

• Strong experience supporting enterprise storage and backup technologies such as Dell Avamar and Data Domain.
• Hands-on experience with PKI technologies, including Microsoft PKI and Thales solutions.
• Experience working within ITIL/ITSM environments.
• Windows Server administration experience.
• Experience supporting VMware technologies.
• Strong troubleshooting, incident management and problem-solving skills.
• Excellent communication and documentation abilities.

This is an excellent opportunity for a DV Cleared Infrastructure Engineer with Storage and PKI expertise to join a long-term programme supporting critical government services.