Accuracy and Loss Manager

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

We're looking for a strategic and influential Accuracy and Loss Manager to lead the stock accuracy and loss prevention agenda across the M&S Food logistics network. This is a unique opportunity to make a significant impact within a stockless distribution environment, where success depends on exceptional operational control, strong governance, and the ability to influence across a complex supply chain. You'll shape and deliver the stock loss strategy, ensuring industry‑leading inventory accuracy across inbound and outbound operations while driving continuous improvement and operational excellence.

• Salary: £59,000 - £72,000 depending on experience
• Hours:
  
  37.5 per week
• Working pattern:
  Monday - Friday
• Location:
  
  Nationwide across any of our sites – hybrid working. We are flexible on your location as there will be travel required across our network, including to our Head Office in Basingstoke.

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Car Allowance
• Private medical Insurance
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• Cycle to work scheme

• Shape and lead the stock accuracy and loss prevention strategy, influencing cross‑functional teams to consistently deliver and exceed outbound accuracy targets of 99.75%.
• Drive the strategic direction for stock holding accuracy across the network, championing continuous improvement, operational excellence, and the adoption of future technology solutions.
• Lead and influence our strategic stocktaking partner, establishing clear performance expectations, fostering accountability, and developing a high‑performance culture through coaching and collaborative leadership.
• Build trusted partnerships with site leadership, retail, supply chain and finance to strengthen governance, resolve complex stock challenges and deliver sustainable business performance improvements.
• Provide strategic insight through analysis of industry trends and stock loss performance, influencing business decisions and leading initiatives that enhance operational standards and supplier performance.

• Proven leadership experience in developing high‑performing teams and driving accountability, performance and collaboration.
• Relevant degree or equivalent experience in supply chain, logistics or stock management, with strong end‑to‑end operational knowledge.
• Subject‑matter expert in logistics processes, systems and stock loss management, using data analytics and KPIs to drive continuous improvement.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively across matrix and leadership teams.
• Strong problem‑solving and organisational abilities, capable of managing competing priorities, adapting to change and resolving complex operational challenges.

When you join Gist, you’re joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the United Kingdom’s leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you’re leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

At Gist, we believe our differences make us stronger.

We’re committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We’ll work with you to ensure you have the support you need.