Customs Coordinator

The Role:

This is an exciting opportunity to join a dynamic and multinational in-house transportation operation. As a Customs Coordinator, you will place a crucial role in co-ordinating the import and export of products and components in and out of the UK, in strict compliance with business policy, customs legislation and industry regulations. Additionally, you will be tasked with planning international transports in the most cost-effective and time-efficient manner, contributing to the overall efficiency and success of our logistics operations.

We offer:

• Ensure the timely and accurate completion of Import & Export Customs Declarations Provide 3rd party customs brokers with precise clearance instructions.
• Classification of materials/products
• Create and manage Customer NOVA and Import VAT/Duty Reports
• Quote and process multi-modal international freight bookings efficiently.
• Ensure all customer needs are met adhering to our Compliance Controls
• Perform all other duties related to the process of customs clearing consignments through customs.

• Proficiency in UK / EU Customs regulations and procedures
• Excellent working knowledge of UK Customs Tariff (I, II, III)
• Familiarity with quoting and processing multi-modal international freight bookings.
• Has experience with HMRC Customs Declaration Service (CDS), ASM Sequoia or AEB, Destin8 and Pentant
• Proven commercial background with a strong understanding of business operations.
• Strong IT skills, including proficiency in MS Excel, MS Word, Outlook, and Teams

• Demonstrate attention to detail with high levels of accuracy in all tasks
• A Great team player who works well with colleagues to achieve common goals. Highly adaptable and able to thrive in pressurised situations.
• Capable of prioritising tasks effectively to ensure timely completion.
• Must be commercially aware, understanding the broader business context.
• Must be proactive and show initiative
• Previous experience in processing multi-modal international freight bookings, including Dangerous Goods, is beneficial
• Ability to build positive working relations with customers, suppliers, and colleagues
• Excellent communication skills, both verbal and written, with the ability to adapt style and language to suite different stakeholders.

• 25 days of holiday a year, plus bank holidays
• Enhanced Salary Sacrifice Pension Scheme
• Death in service benefit
• Onsite café and free parking
• Within walking distance of Basingstoke Town Centre and Station KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment.

Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values:
Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.