Warehouse Change Manager - Operations

Overview

Warehouse Change Manager - Central Operations

Location:

Nationwide, GB (Main).

Job Description:

This is a genuinely exciting time to join us. We’re part of the M&S family, providing the logistics that keep M&S Food moving.

As Marks & Spencer continues to grow, we’re expanding our network to support those ambitions — and that growth brings real opportunity. We’re committed to creating an inclusive environment where people feel supported to be themselves  value individuality, different perspectives and fresh thinking, and we want you to bring your authentic self, do meaningful work, and make a real impact.

National with frequent travel (including Basingstoke) | Monday–Friday | 37.5 hours | £60,000 - £75,000 DOE

As part of our transformation journey, we’re modernising our transport operations to improve efficiency, compliance, service and cost. To support this, we’re strengthening our regional change delivery capability.

We’re looking for experienced Transport Change Managers to lead and embed change across our regional transport operations.

In this role, you’ll work closely with senior site leadership teams to ensure new processes, systems and ways of working are successfully adopted in live, fast-paced environments. You’ll take ownership of regional transport change initiatives from concept through to sustained delivery.

This role offers the chance to make a tangible difference to how our transport network operates every day.

You’ll benefit from:

• End-to-end ownership of regional transport change initiatives
• Exposure across a complex, multi-site operational environment
• Close collaboration with senior operational and central teams
• The opportunity to influence how transport change is delivered nationally

Alongside this, we offer:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with service)
• Annual bonus linked to M&S performance and personal objectives
• Competitive pension and life assurance (up to 4x salary)
• Discounted healthcare cash plan
• Wellbeing support and Employee Assistance Programme

You’ll play a key role in shaping and embedding transport transformation across your region.

You’ll:

• Lead structured change management across multiple DCs
• Secure buy-in from General Managers and Logistics Managers
• Translate site-led ideas into scalable network initiatives
• Deliver change projects to time, scope and benefit
• Use data and insight to measure impact and drive improvement
• Champion consistency, resilience and best practice

You’re an experienced change professional with strong operational credibility.

You’ll bring:

• Experience delivering transformation or change within transport or logistics environments
• The confidence to influence General Managers and senior operational stakeholders
• Strong project and change management capability
• The ability to balance strategic intent with practical, site-based delivery
• A structured, collaborative and outcome-focused approach
• Flexibility to travel regularly across your region
• International CPC

At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative,and ethical.

Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan

A.

Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.

Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

If it’s meaningful to you, it’s important to us.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.