Team Leader, Management

Annual salary: up to £40,000.00

Location:

Basingstoke – Office based

Salary up to £40,000 per annum

Contract:

Full time, Permanent

Hours:

Standard working hours for this role is full time, 37.5 hours, Monday to Friday, 8.30am – 5pm. However, Flexible working arrangements including reduced hours or alternative working patterns can be considered.

We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

Do you have a background in property-related accounts or financial services, and a passion for leading high-performing teams? Mears Housing Management is looking for a proactive and motivated Finance Team Leader to support the delivery of the Keyworker Housing Scheme on behalf of a Central Government Department.

We manage approximately 3,000 properties nationally and provide an end-to-end service to our occupants. Our Finance Team plays a vital role in ensuring the smooth running of the contract, managing a wide range of financial processes including landlord and rent payments, utilities, council tax, supplier invoices, temporary accommodation claims, deposits, and dilapidations.

As a Finance Team Leader in our Basingstoke branch, you will take ownership of team performance, financial accuracy, and stakeholder relationships, ensuring we continue to deliver a high‑quality, compliant, and customer‑focused service

• Lead, motivate, and support a team of 10 finance professionals including Finance Assistants, Administrators and a Business Apprentice.
• Conduct regular performance reviews and provide coaching, feedback, and development opportunities.
• Foster a high-performance culture built on communication, accountability, and continuous improvement.

• Oversee daily financial processes including purchase ledger, sales ledger, and reconciliations.
• Ensure all transactions are processed accurately and in line with contractual and regulatory requirements.

• Monitor KPIs and take action to ensure financial and operational targets are met.
• Maintain accurate financial data and ensure compliance with audit, contractual, and regulatory standards.
• Implement effective escalation processes to resolve discrepancies or issues.

• Lead by example to deliver excellent customer service.
• Build and maintain strong relationships with clients, landlords, suppliers, and contractors.

• Encourage innovation and process improvement within the team.
• Work collaboratively with cross-functional teams to enhance end-to-end processes.
• Support ad hoc projects and provide cover for colleagues when required.

• Experience in a finance department, ideally within housing, property services, or a similar environment
• Proven record of people management
• Proven leadership experience with the ability to motivate, influence, and drive change
• Strong analytical skills and experience producing accurate reports and statistical analysis
• Excellent written and verbal communication skills
• Advanced Excel skills and confidence using Microsoft Office and financial systems
• Knowledge of compliance, risk management, and accurate record-keeping
• Accounting qualifications (AAT, ACCA, or equivalent) or substantial relevant experience
• Highly organised, resilient, and able to manage multiple priorities
  
  Strong problem-solving skills and experience managing escalations

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Vehicle and Fuel Card
• Access to…