Regional Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are searching for a Multi-Site Facilities Manager to be based near our site in Basingstoke.

The successful candidate will hold full accountability for the service delivery and site operations of at least 3 sites across the UK, including cost management, service delivery, technical, Quality/Health/Safety/Environment (QHSE) and front-facing services at the client facilities. They will provide leadership and effective management for a wide range of hard and soft services activities. They will ensure that improvements are achieved and maintained, and a proper balance is achieved between responding to client requests, maintaining high standards and cost effectiveness.

Leading the on-site FM teams and being an integral part of the Client Global Real Estate (GRE) Team, this position has responsibility for building strong business relationships which inform and drive continued development and enforcement of Client Workplace Standards (CWS) across the site.

Key tasks

Deliver services based on contract scope of work with full understanding of the scope variances by site (e.g. client provided, 3rd party, self-perform, LL, etc)

Drive operational control through Metrics/KPI Management (budget management, Customer Satisfaction, FM Service Delivery, Quality and Innovation)

Resolve problems and/or conflicts and maintain open communication with the client including providing regular written and oral reports to ensure satisfaction

Manage site budgets and own analysis of variations and action planning

Manage budgets to support meeting the profitability objectives and performance of the Account Business Plan.

Leads site financial forecasting requirements. Drives compliant financial practices to ensure on time and compliant billing.

Identify pull through business to other lines of business from within the account. Align with the delivery of account P&L performance.

Lead site financial budgeting and forecasting requirements. Drive compliant financial practices to ensure on time and compliant billing

Drive enhancements to recurring spend actual (Labour/Subcontract/Materials, Optimise Self Perform utilisation, control variable spend) in order to achieve contract savings commitments

Drive initiatives to achieve/exceed budget & savings expectations at the Site level

Manage accurate asset inventory & Life Cycle Assessment, including identification and support of Capital replacement projects in conjunction with account Projects Lead

Ensure a cost-effective maintenance program for all buildings, plant, systems and equipment is in place. Ensure accurate asset list and essential customer site systems and equipment is managed

Rigorous management/assessment of supplier KPI's

Drive Supplier compliance and control and manages supplier relationships

Develop multi-year spend profile for all commodities. Optimise timing of order placement to ensure cost advantage

Identify scope expansion opportunities through collaboration with UK and Account leadership

Conduct goal setting activities and performance reviews. Manage personnel, including recruiting, talent development, succession planning, training, rewarding and taking disciplinary actions. Deploy resource strategies to maximize headcount and skill base across the account

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you can chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values

• RESPECT:
  We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration
• INTEGRITY:
  No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
• SERVICE:
  We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
• EXCELLENCE:
  We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert…