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SaaS Customer Operations Lead: Transformation & Automation

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Once For All
Full Time position
Listed on 2026-07-09
Job specializations:
  • Management
    Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Once For All is seeking a Customer Operations Manager based in Basingstoke to lead and motivate the Operational Delivery Teams. This office-based role emphasizes achieving business objectives while ensuring excellent customer service delivery across various sectors.

The ideal candidate will have over 5 years of experience in customer service or operations management, with a focus on data-driven decision-making, coaching, and transformation initiatives. Benefits include wellness schemes and flexible volunteering days.

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