Head of Fund Operations

Head of Fund Operations & Transformation
Basingstoke (Hybrid) | Some UK Travel | £80,000 - £130,000 + Benefits

Lead Change. Drive Innovation. Shape the Future.

An ambitious and growing financial services organisation is seeking an exceptional operational leader to take ownership of a critical business function and lead the next phase of transformation. This is an outstanding opportunity for an ambitious professional who has built a successful career within fund accounting, investment operations, fund administration or financial services operations and is now looking to step into a highly influential leadership role.

We're looking for someone who thrives on creating positive change, modernising operating models, implementing technology solutions and building high‑performing teams. You'll have the opportunity to challenge legacy processes, introduce automation and AI‑driven efficiencies, and help create a best‑in‑class operational function capable of supporting future growth.

As a key member of the senior leadership team, you will be responsible for overseeing the operational infrastructure that supports complex fund structures and investment activity, whilst driving a significant business transformation agenda. You will lead operational excellence across fund operations, ensuring robust controls, scalability, efficiency and exceptional service delivery.

• Lead, develop and inspire a multidisciplinary operational team
• Build a culture of continuous improvement, accountability and innovation
• Partner with senior stakeholders to deliver strategic business objectives
• Act as a visible leader and change champion across the organisation
• Drive operational strategy to support continued business growth

• Oversee end‑to‑end fund operational processes across multiple fund structures
• Ensure accurate NAV production and valuation oversight
• Manage fund accounting and operational control frameworks
• Oversee fund administration relationships and third‑party service providers
• Ensure effective governance, risk management, and regulatory compliance
• Monitor operational KPIs and service delivery standards
• Support fund launches, restructures and operational change initiatives
• Drive improvements in data quality, reporting accuracy, and control environments

• Lead operational transformation programmes across the business
• Identify opportunities to simplify, automate and optimise processes
• Implement scalable operating models capable of supporting future growth
• Leverage emerging technologies, automation tools and AI solutions to improve efficiency
• Reduce operational risk through improved workflows and controls
• Challenge traditional approaches and identify smarter ways of working

• Champion digital transformation initiatives
• Drive the adoption of AI and automation technologies across operations
• Partner with technology teams to improve system functionality and data architecture
• Develop meaningful operational metrics and data‑driven decision‑making
• Improve reporting capabilities through enhanced technology solutions
• Support the implementation of modern fund accounting and operational platforms

You are likely to have experience within:

• Fund Accounting
• Fund Operations
• Investment Operations
• Asset Management
• Wealth Management
• Fund Administration
• Alternative Investments
• Private Markets

You'll bring:

• Strong technical understanding of fund accounting and operational processes
• Proven leadership experience managing and developing teams
• Experience delivering operational transformation and business change programmes
• Track record of implementing new systems, technologies, or digital solutions
• Ability to drive process automation and operational efficiencies
• Strong stakeholder management and influencing skills
• Commercial awareness and strategic thinking
• Passion for innovation, technology, and continuous improvement
• A natural leadership style capable of engaging teams through periods of change