Chief Executive Officer – TrustMark

Lead Trust Mark Through a Critical Next Chapter

Strategic Leadership | Commercial Resilience | Transformation | Stakeholder Confidence | Entrepreneurial & Commercially Astute

Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence?

Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long‑term societal impact?

Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public‑interest objectives with commercial sustainability?

Trust Mark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus.

This high‑profile role calls for a commercially astute, credible and resilient leader who can balance public‑interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders.

• Role:
  Chief Executive Officer
• Location:
  
  Basingstoke – regular office presence required
• Salary: £150,000 – £160,000
• Benefits:
  Executive Benefits Package, discretionary bonus and car allowance
• Reporting to:
  Board of Directors
• Direct Reports: 3
• Organisation Size: circa 80 employees
• Sector:
  Quality Assurance | Consumer Protection | Home Improvement | Retrofit | Built Environment
• Organisation:
  National Not-for-Profit Distribution Organisation
• Culture:
  Purpose‑Driven | Collaborative | Commercially Minded | Forward Thinking | Transformational

Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy.

Trust Mark is the only UK Government‑endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low‑carbon measures and most things in‑between.

As a not‑for‑profit organisation, Trust Mark exists to drive quality, confidence and consumer protection across the industry while supporting the long‑term development of a safer, more sustainable built environment.

Operating at the intersection of government, industry and consumers, Trust Mark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors.

As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, Trust Mark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner.

We are now seeking a visionary, commercially minded and people‑focused CEO to lead Trust Mark forward, ensuring the organisation continues to deliver on its public‑interest mission while building a resilient and financially sustainable future.

Reporting to the Board, the CEO will lead Trust Mark through its next challenging transformation and build an exciting future for Trust Mark.

This is a high‑profile leadership role requiring a commercially minded and purpose‑driven executive who can navigate complex stakeholder environments, drive organisational change and build long‑term sustainability.

As Trust Mark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth.

This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening Trust Mark's impact across the sector.

You will lead Trust Mark’s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future.

You…