Chief Executive Officer - Trustmark

Leading Trust Mark Through a Critical Next Chapter

Strategic Leadership | Commercial Resilience | Transformation | Stakeholder Confidence | Entrepreneurial & Commercially Astute

Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability?

Trust Mark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders.

Role:
Chief Executive Officer –

Location:

Basingstoke (regular office presence required) – Salary: £150,000 - £160,000 – Benefits:
Executive Benefits Package, discretionary bonus and car allowance – Reporting to:
Board of Directors – Direct Reports: 3 – Organisation Size: c.80 employees – Sector:
Quality Assurance | Consumer Protection | Home Improvement | Retrofit | Built Environment – Organisation:
National Not-for-Profit Distribution Organisation – Culture:
Purpose-Driven | Collaborative | Commercially Minded | Forward Thinking | Transformational.

• Executive Leadership
• Strategic Planning
• Commercial Growth
• Business Transformation
• Digital Transformation
• Stakeholder Engagement
• Government Relations
• Public and Private Sector Partnership Building
• Organisational Development
• Financial Sustainability
• Governance
• Consumer Protection
• Trades, Utilities, Built & Construction, Energy

Trust Mark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, Trust Mark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, Trust Mark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors.

Reporting to the Board, the CEO will lead Trust Mark through its next challenging transformation and allow the individual to build and develop an exciting future for Trust Mark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As Trust Mark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth.

• Strategic Leadership and Direction: Lead Trust Mark’s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future.
• Commercial Growth and Financial Sustainability: Drive the commercial agenda, strengthening Trust Mark’s financial position while protecting its purpose and credibility.
• Executive Leadership and Culture: Bring visible, energising leadership to the organisation, creating momentum and confidence through change.
• Governance, Board Engagement and Risk: Work effectively with an influential Board, combining strong executive leadership with sound governance and judgement.
• External Leadership and Stakeholder Influence: Act as Trust Mark’s principal ambassador, strengthening its voice, influence and reputation across the sector.

You will be a…