Route Measurement Manager

Who We Are

The SWR & x Integrated Business Unit operates one of the largest and most complex rail networks in Britain. We deliver services across the South of England, supporting customers, communities and businesses. By bringing together train operations and infrastructure under a single leadership team, we are creating a more reliable, efficient and customer-focused railway.

We are entering an exciting new chapter as we integrate with train operating companies under one national leadership, creating even greater opportunities to shape the future of rail. From supporting major modernisation programmes to improving performance for local communities and enhancing safety across complex operational environments, the SWR and x Integrated Business Unit offers a fast-paced, rewarding environment to grow your career and make a real difference.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

We are looking for an experienced and collaborative performance professional who is passionate about using data and insight to drive operational excellence across the railway. You will be a confident leader, capable of managing specialist teams and influencing a wide range of stakeholders to ensure accurate performance measurement, robust delay attribution, and continuous improvement across the route.

As Route Performance Measurement Manager, you will lead a team responsible for delay attribution, data quality and dispute resolution, ensuring performance data is captured accurately and consistently. You'll oversee complex performance regimes, provide expert guidance to key stakeholders and play a critical role in improving operational performance across the SWR & x Integrated Business Unit.

Working closely with colleagues across Network Rail, train operators and industry partners, you'll use data-driven insights to support performance improvement, resolve complex issues and influence national delay attribution strategies.

• Leading a specialist performance measurement team to deliver accurate and high-quality performance data.
• Managing delay attribution and dispute resolution processes, ensuring compliance with industry standards and contractual requirements.
• Providing expert advice and support to stakeholders on performance measurement matters.
• Driving continuous improvement in data quality, reporting and performance analysis.
• Supporting business and investment decisions through the provision of robust performance information and insights.
• Leading competency development within the team to maintain high standards of performance data integrity.
• Representing the route at regional and national performance forums, helping to shape industry best practice.

Salary: 3B / £46,701-£56,963

Location:

Basingstoke Rail Operating Centre

Performance Related Pay Scheme

This is a full-time permanent position.

This role requires working in the office a minimum of 3 days a week.

Closing date: 14th October 2026 - Late applications will not be accepted.

• 28 day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass - access to gyms across UK.
• My Benefits…