Contracts Supervisor; Responsive Repairs

Contracts Supervisor (Responsive Repairs & Voids)

Based
:
Basingstoke office – Site/Office based, sites situated around Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Hampshire, Oxfordshire and surrounding areas typically Monday to Friday, 39 hours per week

Great opportunity at Novus, become a crucial part to our team. Our focus is on Social Housing Responsive repairs and void works within tenanted properties, collaborating with your team in an environment that is inclusive and fair for everyone.

Working with us as a Contracts Supervisor
, you’ll get the opportunity to work for a committed and ambitious company who are focused on nurturing and developing our people and ensuring they have the opportunities they want to utilise their skills; and learn and develop if desired. Your role will be varied and customer focused, surrounded by like-minded colleagues who work together to ensure an excellent service. In this role, you’ll get to see the impact your skills have on the sites you work with every day;

and all whilst working in a secure, inclusive and caring environment.

With responsibility for the supervision of Trade site colleagues, including subcontractors, the role will ensure all site personnel carry out their designated tasks efficiently and effectively to enable the contract to be completed on time, with zero defects, within budget and with no risk to the Health & Safety of their operational team, the Client, or the general public. D elivering works from scoping through to snagging and handover.

The successful Contracts Supervisor will have strong experience in working in a tenanted environment within the Social Housing sector, ideally working on responsive repairs and Void works along with strong administration and organisational skills.

What’s in it for you?

• Attractive salary & benefits to suit you
• 27 Days Hols & BH – option to buy or sell holidays
• Company pension scheme
• Fleet Van/Fuel Card or Car allowance
• We also offer a;
  Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more….

An outline of your responsibility as a Contracts Supervisor

• Ensure the supervised site activities comply with H&S regulations, legislation and all staff follow Novus H&S policies and procedures through effective training, risk assessments and audits, record keeping, etc.
• Supporting on reducing Work in progress, through proactive planning, working closely with the helpdesk and efficient ordering of materials and equipment
• Monitor and identify H&S issues, resolve issues within the supervised team, and upscale if applicable
• Ensure quality delivery of works through daily/weekly auditing and supervision
• Provide regular and timely feedback on the progress of works against targets to relevant operational, helpdesk and commercial teams
• Taking accountability and overseeing correct installations of variousworks
• Monitor day to day customer relations
• Provide information on site activities to support Contracts Manager in progress meetings with clients and customers
• Assist Contracts Manager in managing staff in line with policies and procedures, such as recruitment, training, capability, disciplinary, talent development and succession; expand issues accordingly and contribute to performance reviews

About You

• SSSTS or SMSTS qualified
• Essential to have experience of Social Housing tenanted works ideally with responsive repairs
• Must be an enthusiastic self-starter with confident communications skills
• People Supervision and first line management experience desirable
• Trade background would be beneficial
• Good working knowledge of relevant Health & Safety procedures.
• Confident IT skills, proficient in…