Retail Sales Advisor

Basingstoke

16 hours per week across 2 days

One day in the week (Tuesday - Friday) & every Saturday

Salary – £10,778 per annum plus company pension and benefits (with a further pay review on 1 April 2026)

We have an excellent opportunity for a friendly and reliable Part‑Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Basingstoke. You will provide exceptional service to customers in our store and help keep the branch and its delivery service running smoothly. Experience with our products isn’t necessary – if you bring great customer‑service and team‑working skills, we’ll give you everything you need to succeed.

Located on Whitney Road, our Basingstoke East Store stocks the widest range of trade and designer paints, a comprehensive selection of wall coverings and all the decorating supplies our customers need. Our friendly and experienced team has a wealth of knowledge, so if you are looking to expand your knowledge in the industry, you will be in the best place to do it.

The branch opening hours are Monday to Friday 7 am – 5 pm and Saturday 8 am – 5 pm.

Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials, servicing trade and retail customers across the UK. Still a family‑owned business, we are proud of our 120‑year heritage and the growth of our network to over 250 stores nationwide. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.

We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment to succeed and will support any reasonable request where we can.

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
• Use product knowledge to provide recommendations and help customers find the best product for their needs.
• Mix paint for customers, process specialist orders, and request special stock within the Branch network.
• Develop sales of the Company product range including wallpaper, paint and fabric.
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
• Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales.
• Assist with stock maintenance in the branch.
• Unload deliveries and ensure stock is distributed throughout the store.

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
• Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
• Enjoys working and supporting a team, but can always be relied upon to work as an individual.
• Willing to attend training to become a Fire Marshall and/or First Aider if required.
• Keen to learn, develop skills, and progress within our industry.
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.

• Competitive salary.
• 31 days holiday, including bank holidays, increasing with service (pro rata for part‑time).
• Free life assurance.
• 5 % of your salary employer contribution to the pension plan (subject to employee contributions).
• Stream – a money‑management app that gives you access to a percentage of your pay as you earn it.
• Employee Assistance Programme – accessible to colleagues, partners/spouses and dependents.
• Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it.
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
• Brewers colleague discounts giving you huge savings on home improvements.
• Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
• Additional financial assistance such as Cycle‑to‑Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
• Staff uniform and…