Retail Betting Shop Lead — Customer Service & Success
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-08-25
Listing for:
Entain Group
Full Time
position Listed on 2026-08-25
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Entain Group is seeking a Retail Customer Service Manager to lead customer service in Ladbrokes & Coral betting shops, reporting to the Shop Manager and supporting the Shop team in building relationships for repeat business.
The role involves delivering excellent service, handling transactions, and achieving targets. The weekly rota is 20 hours, with shifts across mornings, evenings, and weekends to ensure shop coverage.
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