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Retention Sales Consultant

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Reassured
Full Time position
Listed on 2026-05-19
Job specializations:
  • Sales
    Sales Representative, Inside Sales, Sales Associate/Assistant, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 27000 - 32000 GBP Yearly GBP 27000.00 32000.00 YEAR
Job Description & How to Apply Below

Overview

Retention Sales Consultant / Senior Retention Sales Consultant

£27,000 - £32,000 + Bonus

Reassured Ltd is the largest non-advised life insurance intermediary in the UK with established locations in Basingstoke, Portsmouth, Southampton, Bristol and Chester.

We launched our new Advised business offering in 2021 and continue to grow our sales and support teams across the entire business this year. We arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. The business is outbound, B2C sales from internet generated customer enquiries.

Responsibilities

A day in the life of your new role:

  • You will be contacting customers by telephone on receipt of notification of lapsed or cancelled policies (no cold calling)
  • Overcoming customer concerns and selling the benefits of our products and services
  • Performing fact finds, providing solutions and re-arranging Life Insurance policies for our existing customers over the phone in line with our sales process
  • Learning and retaining detailed product knowledge
Knowledge, Skills & Experience

Skills and Experience

  • You will have a successful career in outbound sales and able to demonstrate that you have hit targets
  • You will be a good communicator, passionate about sales and ensure that consistent sales results are achieved on a daily basis
  • Experience of working to and achieving targets
  • Self-motivated
  • Motivated by an environment where there is money and material rewards as a goal
  • Enjoys selling and likes influencing others and negotiating
  • The ability to work in a team
  • Prepared to go the extra mile to hit target
  • Enjoys working in a fast pace environment
Benefits

What each employee does at Reassured matters. Therefore, we will offer you career development, progression, and company-wide incentives to reflect this. Crucially we believe in developing your career and clearly lay out the path for you to be successful and progress.

You will have the opportunity to work within a successful, award winning and growing company.

Benefits include:

  • Employee Assistance Programme
  • Enhanced maternity benefit
  • Medical cash plan
  • Virtual GP
  • Enhanced annual leave with length of service
  • Death in service (3x your basic salary)
  • Discounted Life Insurance and Critical Illness Cover
  • Free parking
  • Career mobility
  • Apprenticeship opportunities
  • Referral scheme (up to £2,400 a year per referral)
  • Incentives, including annual trips abroad
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