Account Executive; Hybrid

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As Arrive, we guide customers and communities toward brighter futures and more livable cities. The journey is a challenge that requires collaboration and strong values. Our people and values drive us – curiosity, focus, togetherness. Our brand is inspired by the North Star guiding travelers, and those values help us serve customers, cities, communities, and ourselves. Join us in transforming urban mobility and growing together.

The Account Executive is a pivotal role within Arrive’s Parking BU, responsible for driving hardware revenue growth, Ring Go coverage, adoption and open market transformation across the UK. This role uniquely bridges two critical sectors:
Open Parking (B2G, Private Operator) and Off‑street/Access Controlled Parking (ACP). You will act as a strategic partner to both private operators and public sector clients, expanding market presence while ensuring high client satisfaction and accurate CRM management.

• Cluster & Account Planning:
  Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities, aligned with the Cluster Playbook.
• Lead Generation:
  Proactively identify new business opportunities across private operators, local authorities, and land owners.
• Solution Selling:
  Promote a comprehensive Arrive portfolio including Ring Go, parking terminals (and associated services e.g. Maintenance), Insights and other upsell features.
• Business Cases:
  Create and present strong, data‑backed business cases to stakeholders to demonstrate ACV/TCV for each upsell/renewal opportunity.

• Account Management:
  Build and maintain relationships with existing clients to ensure retention, high satisfaction, and account expansion.
• Pre‑Sales
  
  Collaboration:
  
  Work closely with Solution Executives to effectively scope customer requirements, ensuring product market fit for our offer.
• Stakeholder Engagement:
  Effectively communicate with diverse stakeholders within each account, ranging from technical site Executives to C‑level executives. Seek support from senior stakeholders (e.g. Head of AM, Head of BD, Commercial Director, Country Director).

• Project Management:
  Utilize basic project‑management skills to oversee the deployment of solutions, ensuring timelines are met and partners are aligned.
• Technical Consultation:
  Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions.
• Upselling:
  Identify opportunities within existing accounts to expand services (e.g., adding SaaS layers to hardware contracts).

• CRM Hygiene:
  Ensure Salesforce is your primary tool for planning and recording your activities, with accurate customer data, pipeline opportunities, and activity logs.
• Pipeline Management:
  Work collaboratively with Sales Operations to enable accurate forecasting (Close dates, Expected Revenue dates) for hardware opportunities.
• Reporting:
  Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director.

• Technical Aptitude:
  Basic understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions.
• Digital Tools:
  Proficiency in CRM software (e.g. Salesforce), Google Workspace, Business Intelligence and other sales‑related tools.
• Commercial Acumen:
  Understand and leverage revenue mix to maximise ACV/TCV across each opportunity.
• Project Management:
  Ability to coordinate installations and manage partner timelines effectively.
• Contract Management:
  Basic understanding of legal contracting principles and process for contract execution.
• Consultative Sales:
  Proven track record of meeting targets through a solution‑oriented approach and strong negotiation skills.
• Communication:
  Exceptional verbal and written communication skills; ability to present complex information clearly.
• Languages:
  
  Fluency in English.
• Full UK Driving Licence.

• Energetic, self‑motivated, and results‑oriented.
• Capable of working independently in a fast‑paced environment while remaining a collaborative team player.
• Adaptability and flexibility to manage evolving business priorities.
• Strong problem‑solving and decision‑making skills.

• Education:
  
  Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience).
• Minimum 3–5 years of proven experience in sales and account management.
• Experience with in the parking industry, B2G or B2B sales, smart city solutions, or payment technology is preferred.
• Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage.

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