Customer Success Manager - Microsoft Csp

Strengthen every partnership. Build with intention. Drive customer success!

The Customer Success Manager will be responsible for driving new business opportunities and expanding our partner and end customer network. You’ll manage quotes, close orders, and drive sales across a targeted set of products, building strong relationships with customers and partners while delivering tailored solutions that make a real impact.

Here’s a list of some of our perks but what really sets us apart is the way we work together. We’re big on trust, transparency, and making space for moments that matter.

Private healthcare, matched pension, enhanced parental & family leave.

Moments that matter paid time off (yes, even for your pet’s birthday).

Four Business Resource Groups supporting inclusion and belonging.

Clear progression paths and benchmarked salaries.

Sustainability – we’re building a greener future. We’ve reduced energy consumption in our UK offices by 19.2% year-on-year – it’s not just a goal, it’s a commitment.

A culture that values every voice and celebrates diverse perspectives.

These values drive everything we do, they’re not just posters on the wall:

We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility. We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.

• Identify and pursue new business opportunities within the partner base.
• Proactively recruit new partners and expand the partner network.
• Execute strategic programmes to drive partner engagement and growth.
• Support the awareness and delivery of funded solutions that align with end customers needs and business objectives.
• Build and maintain strong relationships with partners and key stakeholders.
• Collaborate with internal teams to ensure seamless delivery of solutions.
• Monitor and report on sales performance and programme effectiveness.
• Deliver exceptional Proof of Execution (POE) to management.
• Stay up-to-date with industry trends and Microsoft product developments.

• We’re not looking for perfection – we’re looking for passion, purpose, and a track record of making things happen.
• Strong communication and relationship-building skills.
• Excellent telephone manner and attention to detail.
• Strategic mindset and commercial awareness.
• A growth mindset and a drive to learn, improve, and make a difference.
• Comfortable working cross-functionally and managing multiple priorities.
• Tech experience helps – but curiosity and adaptability matter more.

If you’re excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration, apply now and let’s do great things together.

At TD SYNNEX, our values guide everything we do:
Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

• Elective Benefits:
  Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career:
  Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being:
  Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion:
  It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer…