Account Executive

The Role

The Account Executive is a pivotal role within Arrive’s Parking BU, responsible for driving hardware revenue growth, Ring Go coverage, adoption and open market transformation across the UK. This role uniquely bridges two critical sectors:
Open Parking (B2G, Private Operator) and Off-street/Access Controlled Parking (ACP).

You will act as a strategic partner to both private operators and public sector clients, expanding market presence while ensuring high client satisfaction and accurate CRM management.

• Cluster & Account Planning:
  Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities, aligned with the Cluster Playbook.
• Lead Generation:
  Proactively identify new business opportunities across private operators, local authorities, and land owners.
• Solution Selling:
  Promote a comprehensive Arrive portfolio including Ring Go, parking terminals (and associated services Maintenance), Insights and other upsell features.
• Business Cases:
  Create and present strong, data-backed business cases to stakeholders to demonstrate A/T for each upsell / renewal opportunity.

• Account Management:
  Build and maintain relationships with existing clients to ensure retention, high satisfaction, and account expansion.
• Pre-Sales
  
  Collaboration:
  
  Work closely with Solution Executives to effectively scope customer requirements, ensuring product market fit for our offer.
• Stakeholder Engagement:
  Effectively communicate with diverse stakeholders within each account, ranging from technical site Executives to C-level executives. Seeking support from senior stakeholders Head of AM, Head of BD, Commercial Director, Country Director)

• Project Management:
  Utilise basic project management skills to oversee the deployment of solutions, ensuring timelines are met and partners are aligned.
• Technical Consultation:
  Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions.
• Upselling:
  Identify opportunities within existing accounts to expand services adding SaaS layers to hardware contracts).

• CRM Hygiene:
  Ensure Salesforce is your primary tool for planning and recording your activities, with accurate customer data, pipeline opportunities, and activity logs.
• Pipeline Management:
  Work collaboratively with Sales Operations to enable accurate forecasting (Close dates, Expected Revenue dates) for hardware opportunities.
• Reporting:
  Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director.

• Technical Aptitude:
  Basic understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions.
• Digital Tools:
  Proficiency in CRM software Google Workspace, Business Intelligence and other sales-related tools.
• Commercial Acumen:
  Understand and leverage revenue mix to maximise A/T across each opportunity.
• Project Management:
  Ability to coordinate installations and manage partner timelines effectively.
• Contract Management:
  Basic understanding of legal contracting principles and process for contract execution.
• Consultative Sales:
  Proven track record of meeting targets through a solution-oriented approach and strong negotiation skills.
• Communication:
  Exceptional verbal and written communication skills; ability to present complex information clearly.
• Languages:
  
  Fluency in English
• Full UK Driving License

• Energetic, self-motivated, and results-oriented.
• Capable of working independently in a fast-paced environment while remaining a collaborative team player.
• Adaptability and flexibility to manage evolving business priorities.
• Strong problem-solving and decision-making skills.

• Education:
  
  Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience).
• Minimum 3–5 years of proven experience in sales and account management.
• Experience with in the parking industry, B2G or B2B sales, smart city solutions, or payment technology is preferred.
• Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage.

Account Executive
• Hybrid, Basingstoke, UK