Inside Sales Executive - Medical Device

Job Description

Emergo by UL is a global leader in regulatory consulting and authorized representation services for medical device manufacturers. We have offices in the US, Europe, Latin America, and Asia. Our global team helps companies with global regulatory strategy, device registration, quality management system compliance, and in‑country representation.

We are seeking a highly motivated and customer‑centric Inside Sales Executive in Europe to join our team. This role is customer‑facing and responsible for leading sales of regulatory advisory services in the assigned territory. It requires basic knowledge of medical regulations, collaboration with internal experts, and a sense of urgency to respond to customer inquiries and promote Emergo’s services.

This role can be based in the UK
, Netherlands
, Spain
, or Germany
, with either a remote or hybrid work arrangement.

• Maintain an ongoing plan to prioritize a portfolio of accounts and sustain relationships throughout the year.
• Build trust quickly and engage with customers to identify problem areas, such as opportunities surrounding renewable energy.
• Collaborate with customer personnel to craft customized service solutions and deliver value.
• Communicate with customers primarily remotely via video, phone, and email to promote and sell specialty advisory services; travel as needed (up to 20%) for proactive outreach to high‑potential customers.
• Use technical credibility to build relationships with buyers and centers of influence and support account owner relationships.
• Communicate the value proposition of assigned specialty services to clients based on technical knowledge.
• Maintain a knowledge base around specialized services to anticipate and react to disruption within the focus area (e.g., new threats within cybersecurity) and proactively address customer needs.
• Support sales for assigned specialty advisory service lines in collaboration with and at the direction of account owners.
• Act on opportunities to sell specialty advisory services into the highest‑potential accounts in the portfolio.
• Support discovery and opportunity identification for assigned specialty services.
• Work closely with account managers—e.g., Sales Representatives aligned to commercial accounts, KAMs serving global accounts in sub‑scale geographies—to seamlessly serve customers throughout the sales cycle.
• Serve as the primary point of contact for specialty advisory services, responsible for articulating the value proposition.
• Bring in additional technical resources, such as engineers, when needed to support sales opportunities for assigned specialty services.
• Make connections and build trusted advisor status with relevant account owners.
• Read and follow the Underwriters Laboratories Code of Conduct and comply with all physical and digital security practices.

• Bachelor’s and/or graduate degree in engineering or a related field.
• Proficiency in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software.
• Relevant technical capabilities related to the assigned specialty product or service.
• Three or more years of related sales experience.
• Deep knowledge and experience with specialty products or services within the assigned advisory portfolio.
• Proven ability to meet and exceed sales targets.
• Business acumen and a deep understanding of business sales processes.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security, and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection, and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.