Sales Support Admin

Sales Support Admin

Location:

Basingstoke Pay Rate: £28 per hour

Shifts:

Monday to Friday 9:00-17:00, flexible hours We're seeking a Sales Operations Analyst III to contribute to commercial excellence and support our mission of enabling customers to make the world healthier, cleaner, and safer. Your primary focus will be on the day-to-day support, maintenance, and communication of Sales Operations tools, with a particular emphasis on  You'll play a crucial role in optimising sales effectiveness through tool management, process improvements, and strategic support of our commercial teams.

In this collaborative environment, you'll ensure the smooth operation of sales tools, provide technical support, and develop actionable insights to drive business growth. A key aspect of your role will be leveraging AI to automate routine sales and sales operations tasks, enhancing efficiency and enabling the sales team to focus on strategic activities. Additionally, you'll be responsible for supporting and managing user groups, including super users, to enhance adoption and effective use of sales operations tools across the organisation.

This position offers excellent opportunities for professional development while making meaningful contributions to world-class scientific solutions. REQUIREMENTS:
* Bachelor's degree or 5 years of experience in sales operations, business analytic, or related field
* Preferred Fields of Study:
Business, Finance, Economics, Computer Science, Engineering or related field
* Advanced certifications in relevant areas (e.g., Salesforce, data analytic) are a plus
* Strong proficiency with CRM systems, particularly , including administration and customisation
* Advanced skills in Excel, PowerBI, SQL, and data visualisation tools
* Extensive experience in supporting, maintaining, and optimising sales operations tools
* Proven ability to troubleshoot technical issues and implement solutions
* Experience leveraging AI to automate routine sales and sales operations tasks
* Experience in managing and supporting user groups, particularly super users or power users
* Strong project management and process improvement capabilities
* Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical users
* Ability to build relationships and collaborate across all organisational levels
* Experience in creating and maintaining documentation for sales tools and processes
* Proficiency in creating and delivering training sessions for various user groups
* Ability to identify and nurture super users to promote tool adoption and best practices
* Proficiency in creating executive-level reports and presentations
* Strong attention to detail and commitment to data accuracy and system integrity
* Ability to work independently and manage multiple priorities in a fast-paced environment
* Experience in life sciences, healthcare or related industries preferred
* Travel up to 10-15% may be required
* English proficiency required; additional languages beneficial for international roles Top

Skills:

1. Salesforce support 2. MS office
3. Outlook 4. 3 years of experience in sales support (MUST HAVE worked on a sales team as admin support) 5. Admin support focused on sales team support
6. Must be able to work independently
7. Focus on Med-Tech, bio science areas If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.