Inside Sales Representative

Inside Sales Representative | Basingstoke | £45,000 - £50,000 per annum

We have a new opportunity for an Inside Sales Representative to join a well-established manufacturing company, working in Basingstoke. The Inside Sales Representative would support revenue growth through inside sales and help to increase sales volume.

Job Title:

Inside Sales Representative

Location:

Basingstoke

Salary: £45,000 - £50,000 per annum + Bonus

Hours:

Monday - Thursday 09:00 - 17:00 | Friday 09:00 - 16:00

• 25 days holiday plus bank holidays
• Opportunity for Hybrid working
• Enhanced maternity and paternity
• Opportunity to earn Bonus
• Pension
• Health Care
• On site parking

• Deliver inside sales activity in line with commercial objectives, including customer segmentation, prioritising inbound vs. outbound opportunities growing existing accounts, cross-/up-selling, and acquiring new customers through inside channels.
• Handle customer communications by phone, email and web, responding promptly to enquiries, sample requests, quotations and contracts; liaise closely with field sales and internal stakeholders.
• Contribute to product launches by communicating value propositions, pricing and supporting materials to customers, in partnership with Product Management and R&D.
• Work cross-functionally with Sales, Product Management and technical teams to share market/customer insights, support strategic accounts and input into territory and segment plans.
• Monitor and report individual performance against sales KPIs (revenue, margin, lead conversion and pipeline) and customer satisfaction, identifying improvement opportunities.
• Maintain CRM discipline by keeping pipeline data up to date, ensuring customer records are accurate, and using CRM tools to manage opportunities efficiently.

• Commercial mindset
• Inside sales process expertise
• Negotiation capability
• Strong communication skills
• Continuous improvement mindset

• Bachelor's degree in Business, Sales, Marketing, Chemistry (preferred), or an equivalent combination of relevant education and experience.
• Proven experience in inside sales and/or a commercial role.
• A strong track record of meeting inside-sales targets, managing quotation and order pipelines, and supporting continuous process improvement.

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