Account Manager

Introducing Tech Point

TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!

As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.

• Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
• Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
• Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
• Identify and develop new sales opportunities within existing accounts andwork with external Sales Team to develop new business opportunities.
• Work closely with thesales and marketing teamsto develop strategies for business expansion.
• Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.
• Coordinate with engineering, procurement, and production teamsto ensure smooth execution of customer projects.

• Experience in Electronics Manufacturingor related industries.
• Strongaccount management and business development skills, with a proven track recordof growing customer accounts.
• Excellent communication and relationship-building abilities to engage with technical and commercial stakeholders.
• Strong negotiation and contract management skills.
• Ability tomanage multiple projects simultaneouslywhilemaintainingattention to detail.
• ProficiencyinCRM software and Microsoft Office Suite.
• A results-oriented mindset with afocus on customer satisfaction and revenue growth.
• Willingness totravel across England for customer meetings.
• Technical background in electronics, PCB assembly,manufacturing and supplychiansolutions as a servicewould be a plus.
• Experience in working withOEMs and Tier 1 suppliers.

• 25 daysholidayplus Christmas shutdown
• Your birthday as anadditionalday off
• Private Healthcare
• Healthcash plan
• Company sick pay
• Bonus Scheme
• Life insuranceof 4 x your annual salary
• Up to 5% employers pension contributions salary sacrifice
• Optionto buy up to 5 days of holiday
• Enhanced Parental leavepay
• Cycle to work scheme
• Home and Tech salarysacrificescheme
• Free will writing service
• Tastecarddiscounts
• Free parking