Sales Operations Team Leader

## Sales Operations Team Leader Apply locations:
Basingstoke, United Kingdom time type:
Full time posted on:
Posted Todayjob requisition :
R49198##
** Lead Operational Excellence and Deliver Outstanding Customer Outcomes at TD SYNNEX!
** We’re looking for an experienced and people‐focused
** Sales Operations Team Leader
** to work alongside the Sales Operations Manager, guiding, motivating and developing a
** high‐performing
** team. You’ll play a key role in driving operational excellence, managing priorities, and ensuring our customers receive a consistently
** exceptional level of service**.We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebrates
** diverse perspectives**, and believes that great leadership starts with listening.

If you’re passionate about
** collaboration**, building strong relationships, and delivering results with
** accountability
* * and clear
** communication**, this is your opportunity to make a real impact.## ##
** Why You’ll Love Working Here
** Here’s a list of some of our perks but what really sets us apart is the way we work together. We’re big on trust, transparency, and making space for moments that matter.
* Hybrid working.
* Private healthcare, matched pension, enhanced parental & family leave.* “Moments that matter” paid time off (yes, even for your pet’s birthday).
* Four Business Resource Groups supporting inclusion and belonging.
* Clear progression paths and benchmarked salaries.
* Sustainability - we’re building a greener future. We’ve reduced energy consumption in our UK offices by 19.2% year-on-year - it’s not just a goal, it’s a commitment.
* A culture that values every voice and celebrates diverse perspectives.
* These values drive everything we do, they’re not just posters on the wall:
* ** Own it**
* ** Grow and Win**
* ** Dare to Go**
* ** Do the Right Thing
** We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.

We’re proud to be a
** Disability Confident employer and welcome applicants from all backgrounds**. If you need adjustments during the recruitment process, just ask.##
** What You’ll Be Doing
*** Support workload planning and daily priority management to ensure the team is organised and performing effectively.
* Role‐model Sales Operational Excellence, consistently achieving targets and KPIs.
* Monitor customer SLAs across orders, quotes and outstanding queries.
* Act as the subject matter expert for relevant systems and tools.
* Support Sales Operations training, including onboarding and induction activities.
* Assist with the delivery and administration of business incentives for the Sales Operations team.
* Act as the first point of contact for internal and customer escalations, responding quickly and effectively.
* Build strong working relationships with the Internal Sales Management team.
* Coach, guide and motivate team members to perform at their best.
* Deputise for the Sales Operations Manager when required.##
** What You’ll Bring
** We’re not looking for perfection - we’re looking for
** passion**,
** purpose**, and a track record of
** making things happen**.
* Strong time management and prioritisation skills.
* Experience building effective relationships with coworkers and customers.
* Previous experience working with a CRM system.
* Excellent organisational skills with strong attention to detail.
* Confidence working with numbers and operational metrics.
* A professional and confident telephone manner.
* A customer‐focused, target‐driven mindset.
* Understanding of sales and operational processes.
* Clear and effective communication skills (written, verbal and face‐to‐face).
* Strong people engagement and coaching capability.

If…