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Key Account Manager

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Fyffes
Full Time position
Listed on 2026-10-15
Job specializations:
  • Sales
    Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 42000 - 62000 GBP Yearly GBP 42000.00 62000.00 YEAR
Job Description & How to Apply Below
About the Role

We are looking for an experienced Key Account Manager to support and develop key customer relationships while taking ownership of a selected account.

Working closely with the Managing Director, Key Account Team and cross-functional teams, you will play a key role in delivering profitable growth through customer engagement, account management, commercial projects and operational excellence.

Key Responsibilities
  • Support account management in the UK.

  • Act as a key point of contact for customer queries, commercial updates, issue escalation and cross-functional follow-up.

  • Prepare account reports, meeting packs, customer updates and performance summaries using sales, store and market insight.

  • Support range reviews, new product listings, product setup, and customer-specific administration.

  • Develop growth opportunities across assigned accounts, including range, merchandising, activation and category initiatives.

  • Coordinate with Marketing on brand projects, campaign rollouts, in-store activation and customer-specific commercial alignment.

  • Work with QC, Logistics, Demand Planning, Stock Control and Admin teams to resolve customer issues and protect service standards.

  • Identify account risks, execution gaps and commercial opportunities.

Skills & Experience Required
  • Strong commercial acumen.

  • Previous Exposure to Fresh Produce will be an asset.

  • Exposure to Discounter Channel.

  • Excellent customer relationship and communication skills.

  • Confident presentation and reporting ability.

  • Strong organisation and project follow-through.

  • Ability to manage multiple priorities and stakeholders.

  • Good analytical skills and proficiency in Microsoft Office, especially Excel and PowerPoint.

  • German language skills will be preferred.

  • A full driving licence is preferred.

Why Join Us?
  • Gain exposure to some of the most important retail customers in the market.

  • Take ownership of your own customer portfolio from an early stage in your career.

  • Work alongside experienced commercial leaders and cross-functional teams.

  • Build expertise across sales, category management, customer development and commercial execution.

  • Be part of a collaborative team focused on growth, innovation and customer excellence.

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