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Security Relief Officer

Job in Basingstoke, Hampshire County, RG21, England, UK
Listing for: Mitie Group plc.
Per diem position
Listed on 2026-09-17
Job specializations:
  • Security
    Security Officer, Site Security
Salary/Wage Range or Industry Benchmark: 12000 - 18000 GBP Yearly GBP 12000.00 18000.00 YEAR
Job Description & How to Apply Below

Security Relief Officer Role – Mitie

Location:

Winchester, Basingstoke and Andover
Job Type: Part-Time

Shift Rota:
As per availability and requirement.

Company Description

Mitie was founded in 1987 and is the UK's leading facilities management and professional services company. It serves a large and diverse client base, including banks, retailers, hospitals, schools, and government offices.

  • Over 49,000 employees
  • 100+ office locations
  • Thousands of customers across the UK

There's no limit to what you can achieve working at Mitie.

Company Values

Delivering the exceptional, every day

Our

Purpose:

Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. Our Promise to Our People: A workplace where you can thrive and be your best every day. Our Promise to Our Customers: A trusted partner creating exceptional environments, adding value every day. Core Values & Culture
  • We are one Mitie
    We work together to deliver a seamless, unrivalled service and support both customers and colleagues.
  • Integrity and Trust
    These are at the heart of everything we do. We treat others with respect and represent the company with pride.
  • We go the extra mile
    We solve problems, improve processes, and always keep our promises.
  • Diversity makes us stronger
    We value different backgrounds and perspectives—everyone has a voice.
  • Customer-focused
    We act as a trusted partner, putting customers at the centre of everything.
Key Behaviours
  • Knowledge of relevant security procedures
  • Excellent customer service
  • Strong teamwork
  • Health & safety awareness
  • Effective communication skills

Mitie is committed to building a diverse and inclusive environment where everyone can thrive.

Main Duties
  • Maintain a professional presence: determined, trustworthy, attentive, and approachable
  • Welcome clients and visitors warmly:
    • Issue and manage 's
  • Operate:
    • Phones
    • Emails
    • IT systems
    • CCTV
    • Alarm systems
    • Access control (doors and car park)
  • Monitor and respond to:
    • Suspicious activity
    • Potential criminal behaviour
  • Maintain control of incidents until emergency services arrive
  • Record, report, and elevate incidents to the Account Manager
Person Specification
  • Strong team player with a positive attitude
  • Ability to work independently
  • Previous security experience preferred
  • Flexible approach to working hours
  • Excellent customer service skills
  • Willingness to go above and beyond for clients and visitors
  • Strong written and verbal communication
  • Ability to remain calm under pressure
Knowledge & Requirements
  • Understanding of:
    • Health and Safety at Work Act
    • Criminal and Civil Law
    • Police and Criminal Evidence Act
  • SIA Licence - (Door Supervision or Security Guarding) – Essential
Additional Information
  • Equal opportunities employer
  • Strong focus on diversity and inclusion
  • Commitment to employee growth and development
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