Trainee Claims Assessor

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

Job Posting End Date:
June 07

Position:
Trainee Claims Assessor

Location:

Basingstoke or Dorking (hybrid working)

• Assessing Claims:
  Learn to manage and assess claims using medical and policy knowledge.
• Customer Communication:
  Deliver clear, empathetic updates to customers throughout the claims process.
• Team
  
  Collaboration:
  
  Work closely with colleagues across the Claims department while also managing your own caseload.
• Service Excellence:
  Build strong relationships with clients and stakeholders, always putting the customer first.

• Curious and Analytical:
  Able to investigate, spot patterns, and think critically.
• Strong Communicators:
  Confident in both written and verbal communication, with a customer-focused mindset.
• Organised and Resilient:
  Comfortable managing varied workloads in a fast-paced environment.
• Empathetic and Professional:
  Able to handle sensitive situations with care and discretion.

Experience in customer service, case work or financial services may be helpful. Similar qualifications or experience in law, psychology, nursing or a related field have proven successful. We’re looking for individuals with strong communication skills, a keen eye for detail, and a natural ability to solve problems and learn new information.

• Full training
• Generous Bonus
• Pension scheme
• Life, medical and income insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell up to 5 days (plus Bank Holidays)
• Salary sacrifice electric car scheme with free on-site electric chargers.

From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas.

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

Unum UK