Drug and Alcohol Housing Worker; Floating Support

Drug and Alcohol Housing Worker (Floating Support)

Are you passionate about preventing homelessness and improving housing stability for people affected by drug and alcohol use? Following new investment, we are developing a new Drug and Alcohol Housing Support Service and are recruiting Drug and Alcohol Housing Workers to provide flexible, floating support to people across Hampshire. We are seeking applications from individuals who are able to work in Aldershot, Basingstoke, Winchester, Andover or East Hampshire.

In this role, you will provide intensive housing related support to individuals who use drugs and/or alcohol and are at risk of homelessness or struggling to maintain accommodation. You will work across Hampshire to help people access suitable housing, strengthen tenancy sustainment, develop independent living skills and engage effectively with treatment and recovery services.

Working as part of a multidisciplinary team, you will build strong relationships with local authority housing departments, supported accommodation providers and health and social care professionals. Your work will be trauma informed, recovery focused and grounded in harm reduction principles.

This is a varied role involving home visits, outreach, multi agency work and one to one interventions. You will make a meaningful difference by helping people secure safe, sustainable accommodation and supporting their journey toward recovery and improved wellbeing.

As a Drug and Alcohol Housing Worker, you will:

• Hold a small caseload and provide personalised, intensive housing related support to people who use drugs and/or alcohol.
• Help individuals access appropriate accommodation, sustain tenancies, manage rent/arrears, set up utilities and maintain positive relationships with landlords and neighbours.
• Provide support that promotes engagement with treatment, including harm reduction advice, psychosocial interventions and attending appointments with individuals where required.
• Develop independent living skills such as budgeting, household management, benefits, healthy routines and community involvement.
• Advocate on behalf of service users with statutory and non statutory housing services to secure suitable and sustainable accommodation outcomes.
• Work collaboratively with local authorities, supported accommodation providers, criminal justice agencies, health care teams and Inclusion colleagues.
• Contribute to multi‑agency meetings, risk assessments, safeguarding discussions and coordinated support planning.
• Maintain accurate case notes, reports and data using ILLY Carepath and other systems.
• Ensure practice is trauma informed, recovery focused, culturally sensitive and aligned with Inclusion's values.
• Work flexibly across community locations, including delivering outreach and supporting individuals in their homes.

• Deliver intensive floating support to individuals at risk of homelessness, including tenancy sustainment, arrears management, practical housing support and landlord liaison.
• Provide structured psychosocial interventions, including CBT‑based approaches, motivational interviewing, harm‑reduction and solution‑focused techniques.
• Support people to access treatment, health care, benefits, community services and wider social support that contributes to recovery and tenancy stability.
• Build strong relationships with housing authorities, supported accommodation providers, private landlords and homelessness services.
• Attend multi‑agency meetings and represent Inclusion professionally with partners such as probation, police, health care and social care.
• Maintain accurate and timely electronic records, reports and performance data in line with audit requirements.
• Work within safeguarding procedures, lone‑working protocols, infection‑control standards and health and safety guidance.
• Be flexible to travel across Hampshire to complete home visits, outreach and community‑based work, including occasional evenings or weekends where needed.

• Experience of working in the housing field
• Experience of working in the drug and alcohol field or with those who use drugs and alcohol
• Ability to work autonomously and maintain accurate, timely case records.
• Experience working in multi‑agency environments

• A full UK driving licence and access to a vehicle for business use (travelling between sites in the course of the role)
• Ability to deliver person‑centred, trauma‑informed and harm‑reduction‑based support
• Reliable, resilient and able to maintain professional boundaries.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.