Quality Supervisor

Job Summary

The Quality Supervisor oversees a team of Quality Training Specialists to execute the activities required to meet IES training and quality standards.

• Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
• Define and train quality procedures to team and operations staff.
• Review reports done by team to ensure customer requirements are met.
• Ensure that manufacturers' specifications are met.
• Proactively look for ways to reduce waste and increase efficiency.
• Set up and maintain controls and documentation procedures.
• Monitor performance by gathering relevant data and producing data and recommendations.
• Make suggestions for changes and improvements and how to implement them.
• Use relevant quality tools to make sure managers and other staff understand how to improve the business.
• Monitor team to confirm we are working as effectively as possible.
• Be a customer advocate.
• Mentor team members to achieve goals; professional and personal.
• Other duties as assigned.
• Salary:
  Min USD 74,000 /Yr. Max USD 90,000 /Yr.

• Operate as a team member of management.
• Strong verbal and written communication skills.
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
• Must be able to work a non-standard work schedule as required for training.
• MUST be able to climb ladders, use hand and power tools, lift 50 pounds.
• Self‑motivated, positive, professional, and able to lead others to create, develop, implement and review project process improvements.
• Promote Company culture and mission to all employees, vendors, clients and business partners.
• Proven problem‑solving and critical thinking skills, and ability to read, write and give oral presentations.
• High skill level to interpret blueprints and project documents, including specifications, reporting and quality requirements.
• Travel within branch or regional territory as needed.
• Learn and teach Company and customer project management systems.
• Estimated 50% travel.
• Regular attendance is mandatory.

• High School diploma or equivalent.
• Minimum of 3 years training experience or related role.
• Minimum of 5 years project management experience in telecommunications, electrical or related technical or construction field.
• Prefer BICSI trainer certification.
• Knowledge of job costing, job planning, quality management, safety training and contract administration.
• Working knowledge of arithmetic, algebra, geometry and their applications.
• Skilled in numerical and statistical analysis.
• Organize and plan your work and work of others.
• Proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
• Meet Company minimum driving standards.
• Knowledge of instructional design and adult learning theory (preferred).
• Lead and work as part of a team.
• Determine tools and equipment needed for a job.
• Maintain technical knowledge by attending educational workshops and reviewing publications.
• Working knowledge of construction process (bid process, project management, delegation, financial…)
• BICSI Technician certification (preferred).
• BICSI trainer certification (preferred).

• 0–2 years; no license required; no minimum education (High School).

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2020 fiscal year ending September 30, 2020, IES produced over $1.19 billion in revenue and employed over 5,000 employees at over 79 domestic locations across the United States.

IES is an Equal Employment Opportunity

Employer:

Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans. Encouraged to Apply. From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems…