Customer Service Officer

Oversee the administration, operations and

management of the Learning Centre

Responsible for target selling center Responsible for the growth and overall profitability of

the Learning Centre

Create a warm and comfortable environment for

students and parents

Maintain a clean and conducive to learning

Ensure safety and care for students Schedule classes and timetable Attend, respond and manage customer enquiries and

requests

Provide excellent customer service to parents and

students

Manage expectations of parents and students Front desk and administrative duties Responsible for maintaining professional standards

of the Learning Centre as determined by HQ

Your application will include the following questions:

• Kualifikasi mana yang kamu miliki?
• Berapa gaji bulanan yang kamu inginkan?
• Apakah kamu berpengalaman di bidang pelayanan pelanggan?
• Berapa tahun pengalaman kerjamu sebagai perwakilan layanan pelanggan?
• Produk Microsoft Office apa saja di bawah ini yang bisa kamu gunakan?
• Apakah kamu bersedia bepergian untuk pekerjaan ini saat dibutuhkan?
• Apakah kamu bersedia bekerja di luar jam kerja biasa saat dibutuhkan? (cth. akhir pekan, malam hari, hari libur nasional)
• Bagaimana kamu menilai kemampuan bahasa Inggrismu?