DC Facility Technician

NeutraDC Nxera Batam is a joint venture between Telkom Indonesia (NeutraDC), Singtel (Nxera), and Medco Power. NeutraDC Nxera is a next-generation data center platform delivering secure, scalable, and high-performance digital infrastructure solutions. Located in Batam, Indonesia’s strategic digital gateway, NeutraDC Nxera serves hyperscalers, enterprises, cloud providers, and digital ecosystem players across the region.

Our mission is to provide reliable, sustainable, and world-class data center services that enable digital transformation and business continuity. We combine robust engineering, advanced technology integration, and operational excellence to support mission-critical workloads. At NeutraDC Nxera, we believe that reliable infrastructure is built by great people. We foster a culture of collaboration, accountability, innovation, and continuous improvement to deliver operational excellence at scale.

As reliable infrastructure requires exceptional talent, we are looking for a DC Facility Technician to strengthen our team in Batam. If you’re excited about working in a fast-paced industry that connects technology, business strategy, and cross-border collaboration — we’d love to have you on board.

As DC Facility Technician, you will play a key role in driving revenue growth. You will:

• Perform daily monitoring of all data center facilities through the Building Management System, and on-site inspections.
• Ensure the availability and reliability of electrical systems, cooling, UPS, batteries, generators, and other supporting systems.
• Record and report operational parameters according to established procedures.
• Handle alarms and take first-level troubleshooting actions for facility disruptions.
• Perform regular preventive maintenance on: UPS and Battery Systems, Generator Sets (Gensets), Chillers, and Electrical Panels.
• Assist in corrective and emergency maintenance.
• Ensure all maintenance work is properly documented.
• Respond promptly to facility disruptions and incidents according to SLAs.
• Escalate to relevant engineers, supervisors, or vendors when necessary.
• Prepare incident reports and take corrective action.
• Support FAT, SAT, commissioning, and testing of new facilities.
• Comply with Health, Safety, Security, and Environment (HSSE) standards.
• Ensure all activities comply with SOPs, MOPs (Methods of Procedure), and EOPs (Emergency Operating Procedures).

• Minimum D3/S1 degree in Electrical Engineering, Mechanical Engineering, Refrigeration Engineering, or a related field.
• 1–3 years of experience in a Data Center or Building Facility.
• Understanding of the basics of electrical systems.
• Willing to work shifts.
• Able to work in emergency situations and possess strong troubleshooting skills.

We are an equal opportunity employer committed to fostering a workplace built on fairness, respect, and inclusion. We promote equity and diversity in all aspects of our employment practices and believe that diverse perspectives strengthen our organization. Join us in building a truly inclusive and empowered team.