Customer Satisfaction & Quality Engineer

Responsibilities

• Establishing, updating and reviewing Process Control Plan (PCP) and PFMEA
• Analyzing the quality level/problem.
• Making a judgment and giving technical assistance on quality problems.
• Informing all concerned people about quality issues.
• Defining the proper corrective action to avoid the same problem in the future, including the preventive actions.
• Training the Line Inspector/Acting Line Inspector & Final QC Inspector.
• Performing products & process audit.
• Provide deep analysis for the FPY result until origin of problem.
• Provide root cause analysis for customer return which is related to manufacturing process.
• Assure the qualification or re-qualification of the products, process and process facilities by deciding a proper judgment with concerned department on the status of products, process and process facilities according to the qualification procedure.

• Leadership
  
  Competency:
  
  Focus on Customer, Influence and Convince, Foster Collaboration & Networking.
• Functional
  
  Competency:
  
  Electronic Competency (PCBA Process and Knowledge) is a MUST, Quality Audit, Quality Tools and Analysis, Continuous Improvement, Quality Manufacturing.
• Cross Functional
  
  Competency:
  
  Issue Resolution, Business Acumen, Digital Acumen.
• Technical Competency of Electronic Skills (PCBA Process and Knowledge) is a Must.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and “inclusion” is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter Here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.