Quality Engineer

The site is rebuilding its Quality function from the ground up and is looking for a Quality Engineer to own the technical and systems backbone of that function: the CI Laboratory, the quality management system and supplier and material quality. This role reports to the Manager, Quality, within the Manufacturing Excellence & Quality department. It is the only position in the Quality function directly accountable for the quality management system — genuine ownership of how documentation, audits and CAPA work on the ground, not a supporting role to someone else's system.

Manage the CI Lab: test schedule, shift coverage, sample throughput and turnaround

Own calibration status, method control and reagent and standard management for all laboratory equipment

Validate and release laboratory results and
** escalate
* * out-of-specification results

Maintain laboratory data integrity, trending and reporting

Manage attendance, qualification, performance and development for the Lab Analyst team

Maintain the controlled document system: specifications, procedures, work instructions, forms and revision control

Plan and run the internal audit programme, and track findings to closure

Maintain the CAPA register and drive corrective and preventive actions to closure

Coordinate external, customer and brand-owner audits, including preparation, hosting and response

Maintain training records against controlled documents for the Quality function

Manage supplier quality performance for tobacco and non-tobacco materials, including supplier corrective action

Own the non-conforming material process: identification, segregation, disposition and record

Own incoming inspection standards, sampling plans and acceptance criteria

Lead New Material Testing: sample observation, result testing and analysis, and reporting of findings

rack and report New Product Introduction (NPI) progress, including material review, product specification review and NPI reporting

Quality machine acceptance tests owner for new equipment

Quality assessment plans owner for new product review and ensure trial samples and controls meet visual standards

Be present on the production floor during trial, NPI and verification days to inspect and verify directly

Provide quality engineering input to trials, brand changes and equipment changes

Support root cause investigation on technical and repeat quality issues

Supplier side innovation and improvement actions for better supplier quality

Degree in Engineering, Chemistry or a related science

4 to 6 years of experience in manufacturing quality, including hands-on quality management system work

Demonstrated experience with supplier quality management and documented quality audits recordings expertise

Laboratory management or supervision experience

Experience with New Product Introduction (NPI) or new material qualification is an advantage

Fluent Bahasa Indonesia and professional working English for technical documentation and internationally connected group communications

Based in Batam or willing to relocate within Indonesia