Quality Engineer

The site is rebuilding its Quality function from the ground up and is looking for a Quality Engineer to own the technical and systems backbone of that function: the CI Laboratory, the quality management system and supplier and material quality

This role reports to the Manager, Quality, within the Manufacturing Excellence & Quality department. It is the only position in the Quality function directly accountable for the quality management system - genuine ownership of how documentation, audits and CAPA work on the ground, not a supporting role to someone else's system.

• Manage the CI Lab: test schedule, shift coverage, sample throughput and turnaround
• Own calibration status, method control and reagent and standard management for all laboratory equipment
• Validate and release laboratory results and elevate out-of-specification results
• Maintain laboratory data integrity, trending and reporting
• Manage attendance, qualification, performance and development for the Lab Analyst team

• Maintain the controlled document system: specifications, procedures, work instructions, forms and revision control
• Plan and run the internal audit programme, and track findings to closure
• Maintain the CAPA register and drive corrective and preventive actions to closure
• Coordinate external, customer and brand-owner audits, including preparation, hosting and response
• Maintain training records against controlled documents for the Quality function

• Manage supplier quality performance for tobacco and non-tobacco materials, including supplier corrective action
• Own the non-conforming material process: identification, segregation, disposition and record
• Own incoming inspection standards, sampling plans and acceptance criteria

• Lead New Material Testing: sample observation, result testing and analysis, and reporting of findings
• Track and report New Product Introduction (NPI) progress, including material review, product specification review and NPI reporting
• Quality machine acceptance tests owner for new equipment
• Quality assessment plans owner for new product review and ensure trial samples and controls meet visual standards
• Be present on the production floor during trial, NPI and verification days to inspect and verify directly

• Provide quality engineering input to trials, brand changes and equipment changes
• Support root cause investigation on technical and repeat quality issues
• Supplier side innovation and improvement actions for better supplier quality

• Degree in Engineering, Chemistry or a related science
• 4 to 6 years of experience in manufacturing quality, including hands-on quality management system work. Background in tobacco industry will be prioritized
• Demonstrated experience with supplier quality management and documented quality audits recordings expertise
• Laboratory management or supervision experience
• Experience with New Product Introduction (NPI) or new material qualification is an advantage
• Fluent Bahasa Indonesia and professional working English for technical documentation and internationally connected group communications
• Based in Batam or willing to relocate within Indonesia