Global Services Associate

The Global Services Associate is responsible for allocating support to Laboratory personnel. May be assisted by other administrative personnel.

• Assists Lab Employees, Users, Affiliates, Visitors, and Subcontractors to appropriately obtain and renew site access and s; processes access requests for approval of foreign visitor’s site access and  and enters appropriate data into the applicable systems as required; maintains, culls, and organizes personnel files as needed.
• Creates, maintains, and closes out the Foreign Nationals records within the DOE Foreign Access Central Tracking System (FACTS) system for foreign national personnel to whom site access has been provided:
  • Maintains an understanding of relevant nonimmigrant and immigrant documentation and status categories applying them to individual circumstances.
  • Identifies foreign and U.S. documentation such as passports, visas, work authorizations, etc., noting expiration dates and other key elements that are required by FNAL policies and procedures.
  • Assists with development and implementation of internal processes and procedures; reviews and monitors system data and reports and updates or corrects data accordingly.
  • Keeps informed of system enhancements and acts as a team member in the developing, testing, and implementing new or modified Global Services processes to meet changing requirements
  • Maintains active Host list and ensures Hosts have completed training as required by the DOE’s Unclassified Foreign National Access Program Order.
• Responsible for monitoring and coordinating updates to Global Services webpage and ongoing maintenance of department process and procedure manual.
• Compiles reports from file searches as needed and culls and destroys records as required and/or permitted by law, DOE, or the Laboratory’s Records Retention policy.
• Assists in special projects within the Global Services group as needed.
• Performs other duties as assigned by supervisor
• Abides by and is responsible for performing all duties in accordance with all environmental, health and safety regulations and practices pertinent to this position.

• High School Diploma (Associate degree or Equivalent preferred) and minimum 3+ years of general office experience.

• Proficient in Microsoft Office:
  Word, Access, Excel and Outlook.
• Familiar with website content management systems such as Word Process and cloud-based business systems such as Workday.
• Knowledge of the Laboratory is a plus.

• Onsite:
  This is an onsite role at our Batavia, IL location.

• Medical, Dental, Vision and Flexible Spending Accounts
• Paid time off
• Life insurance
• Short and Long-term disability insurance
• Retirement benefits

Fermilab is America’s premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole.

Fermilab is dedicated to fostering a safe, productive and drug-free environment. An offer of employment is contingent upon the successful completion of a background check and drug screening.

In accordance with Homeland Security Presidential Directive 12 (HSPD-12) new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a federal background check investigation. This investigation…