Medical Assistant - UMMC Jerome Center

Job Title: Medical Assistant
Department: Primary Care
Location: Batavia, Primary Care
Hours Per Week: 16 Hours
Schedule: M - F 8AM - 5PM

SUMMARY:

As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers.

RESPONSIBILITIES:

• Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)
• Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.
• Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.
• Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.
• Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.
• Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.
• Provides clinical assistance to providers and nursing personnel as per delegation.
• Assists provider with procedures
• Provides instruction and information as part of patient education process under the guidance of providers or RN.
• Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty’s waste and liner receptacles.
• Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.
• Orders clinical supplies
• Completes patient forms.
• Submits Prior Authorizations requests.
• Mails provider communications to patients
• Assembles packets for provider use (exp. ADHD)

• Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports.
• Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.
• Answer phones and schedules appointments.
• Check in and Check out patients.
• Verifies insurance.
• Processes referrals.
• Sorts and delivers mail.
• Collects and posts payments, and may also perform charge entry.
• Maintains non-clinical office supplies.
• Provides My Care Education and assist with sign up
• Provides Patient Escorts (to lab and radiology)
• Sends Physical Packets to Patients

• Associates degree preferred.
• Experience in pre-hospital care activities or acute/critical care experience preferred.
• Medical Assistant Certification preferred.
• Strong customer service, computer, and communication skills highly desired.
• For Elder
  
  ONE Employment:
  One year experience with frail, elderly population preferred.

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects;
Requires frequent walking, standing or squatting.

• BLS - Basic Life Support - American Heart Association (AHA)