Packer​/Catcher Lead — Lead, Train & Optimize Packaging

The Packer/Catcher Lead contributes to the success of Eagle Flexible Packaging (“Eagle”) by serving as a hands-on working lead and subject matter expert for Packer/Catcher operations. This position performs regular Packer/Catcher duties while coordinating daily work activities, supporting staffing and workflow decisions, training new and existing employees, and helping ensure that finished products meet applicable safety, food safety, quality, productivity, and customer requirements.

The Packer/Catcher Lead works collaboratively with Machine Operators, Supervisors, Quality Assurance, and other production personnel to maintain efficient workflow, appropriate coverage, effective shift transitions, and consistent adherence to Standard Operating Procedures (“SOPs”), Good Manufacturing Practices (“GMPs”), Safe Quality Food (“SQF”) requirements, and company policies. This position leads by example and provides day-to-day guidance and hands-on support.

Primary Duties and Responsibilities:

• Perform all essential duties of the Packer/Catcher position while serving as a hands-on working lead for the team.
• Coordinate daily packer/catcher assignments, rotations, and staffing coverage to support production needs, employee development, and operational efficiency.
• Assist with coverage planning for breaks, lunches, absences, and shift transitions to ensure continuous production support.
• Lead by example in creating a collaborative, inclusive, and positive work environment that promotes employee engagement, accountability, and retention.
• Provide on-the-job training, coaching, and ongoing development for new and existing packer/catcher employees.
• Partner with department leadership to create, implement, and maintain training programs, training documentation, SOPs, and work instructions for packer/catcher operations.
• Partner with department leadership to develop and maintain work instructions defining daily production priorities and workflow expectations for packer/catcher employees.
• Track employee training progress and provide feedback, coaching, and retraining as needed.
• Communicate production, staffing, quality, safety, and training concerns to Supervisors and Managers in a timely manner.
• Coordinate effective shift handoffs by communicating job priorities, production status, quality concerns, and staffing needs.
• Assist in establishing and maintaining organized sorting and rework processes in partnership with Quality Assurance and production leadership.
• Help develop and maintain standards for sorting, inspection, rework, and product disposition activities.
• Ensure packaging activities are performed in accordance with SOPs, GMPs, SQF requirements, food safety standards, quality requirements, and company policies.
• Catch and inspect finished products for defects, order accuracy, color, print quality, cutting quality, seals, and other customer specifications.
• Verify accurate counts, packaging, labeling, and documentation of finished goods.
• Support Machine Operators during setups, changeovers, cleaning activities, and production line operation.
• Maintain clean, organized, and safe work areas and support adherence to established sanitation and equipment cleaning schedules.
• Identify and communicate opportunities to improve productivity, quality, training effectiveness, waste reduction, and overall operational performance.
• Participate in problem-solving, corrective actions, continuous improvement initiatives, and special projects as assigned.
• Ensure that all company food safety and quality assurance procedures are followed. Escalate any issues/concerns to management.
• Other related duties as assigned

Requirements:

• High school diploma or equivalent (GED).
• Minimum 2 years of related manufacturing, packaging, converting, or production…