Retail Sales Associate​/Consultant

Summary

Retail Sales Associate/Consultant. Do you have a flair for design? A passion for people? This is an inside sales position selling flooring to retail customers with terrific growth potential. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier.

Carpet One Floor & Home has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than [years], we are known for our superior customer service and professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.

We believe in creating a family‑friendly work environment where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast‑paced retail environment and become a valued member of our team.

• Sell flooring and floor care products
• Greet customers on the sales floor and determine their wants and needs
• Keep up‑to‑date on the wide selection of floors we offer, including benefits and warranties
• Provide outstanding customer service
• Write sales orders
• Help work through and follow‑up after the completion of each job
• Build client relationships
• Network regularly and work effectively with other store employees
• Execute targeted sales strategies
• Receive payment or obtain credit authorization
• Use computer database to research merchandise availability and process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Answer questions from customers about flooring
• Assist customers with flooring choices (explain features/benefits, etc.)
• Help customers with decorating and/or design advice
• Maintain showroom by keeping samples and displays neat, current, and clean
• Prospect for new business

• Willing to divide time between the showroom floor and prospecting for new clients (out‑networking within the community)
• Willing to undergo extensive product and sales training to become a certified flooring and design expert
• A self‑starter, personally well‑organized
• Willing to create new business and provide outstanding customer service
• Exceptional follow‑up skills

• A passion for or experience with decorating or design
• Some college education preferred but not required
• Reliable transportation for work and customer visits
• Flexible availability, including weekends
• Strong knowledge of Microsoft Office programs and willingness to learn operating systems
• Retail sales experience highly preferred

Previous flooring experience.

• Submit an up‑to‑date resume and brief cover letter outlining your experience for the position
• Provide salary history and/or requirements

Candidates who meet our selection criteria will be contacted by e‑mail or phone for the next step in our hiring process.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Carpet One Floor & Home is an Equal Opportunity Employer