Personal Banker

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash in a high‑volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and the supervisor’s direction.
• Accountable for the personal achievement of monthly new‑account production as assigned by upper management.
• Participate in an active sales environment that may require in‑store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, record all transactions accurately, and balance each day’s operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and mis‑identification.
• Enter transactions into computer systems and issue customer receipts.
• Sell and prepare money orders, cashier’s checks, bank‑to‑bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross‑sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish‑speaking population.
• Perform other tasks requested by supervisors related to bank functions.
• Maintain regular and predictable attendance and punctuality.
• Apply approval limits based on established authority levels.

• Required to stand or walk for extended periods of time, depending on branch location.
• Ability to work in a high‑volume, stressful, and noisy environment.
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery.
• Ability to lift up to 50 lbs.

• At least 18 years of age.
• High school diploma, high school equivalency, or currently attending high school.
• Six months of work experience in a retail or customer‑service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass a background investigation according to company policy.
• Must be able to get along with co‑workers and work effectively in a team environment.

Entry level

Full‑time

Accounting/Auditing and Finance

Accounting

FNBT is an equal opportunity employer.

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