Customer Service/Sales
Listed on 2026-01-02
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Retail
Retail Sales, Customer Service Rep
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Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend, and close every customer in their department, and know how to handle basics in adjacent departments.
Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. They are responsible for providing a safe working and shopping environment by following all safety policies & standards, completing safety training, correcting hazards or reporting them to the Manager on Duty, and working safely to prevent injuries.
These associates work in cooperation with their Department Supervisor and other team members. Store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. The position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Additional Details:- Seniority level: Not Applicable
- Employment type: Full-time
- Industry: Consumer Services
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