Administrative Assistant

Administrative Assistant About The Role

This is an excellent opportunity for individuals, including recent school leavers, who are looking to take their first steps in a professional administrative career. This is a dynamic and fast‑paced position where no two days are the same. Your responsibilities will include:

• Reception support – act as the first point of contact for students, staff, and visitors, dealing with enquiries in person, by phone, and by email in a professional and friendly manner.
• General office administration – carry out tasks such as filing, photocopying, data entry, raising purchase requests, and organising meetings or events.
• Student and staff support – help maintain accurate records, assist with teaching‑related administration, and support staff with day‑to‑day tasks.
• Events and activities – provide practical support for offer holder days, open days, inductions, and departmental events, ensuring a welcoming experience for all attendees.
• Web and systems administration – assist with updating departmental web pages, online learning platforms, and the preparation of data and reports.

• Good communication skills and a helpful, professional manner.
• Prioritise effectively and manage competing deadlines.
• Work independently, using initiative to solve problems.
• Quickly learn and adapt to new systems and procedures.
• Communicate confidently and work well as part of a collaborative team.
• Confident using everyday technology and supporting hybrid meetings, with the ability to set up meeting rooms, use video meeting software and resolve basic technical issues.

No prior experience in university administration is required – this role is designed to help you develop valuable skills and knowledge in a supportive environment.

In return, you’ll be welcomed into a supportive faculty community where your contributions are valued. We are committed to developing and rewarding our staff, and this role provides a real opportunity to make an impact across departmental and faculty services. Our Professional services mission statement embodies all the above and we would expect any new team member to demonstrate these behaviours.

For an informal discussion about the role please contact Sarah Stead, Department Operations Manager ().

• Employee assistance services through Health Assured, including access to the Wisdom app.
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance.
• Generous employer contributory pension schemes.
• Cycle to work scheme.
• Electric vehicle salary sacrifice scheme.
• Staff discount at Team Bath gym.
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, Linked In Learning, and more.
• Local discounts, including free entry to the Holburne Museum in Bath.
• A family‑friendly workplace.
• An excellent reward package that recognises the talents of our diverse workforce.
• Relocation allowance.

• Staff support groups and networks.
• A network of Staff Wellbeing Champions.
• A suite of tools, resources and frameworks that enable you to be at your best and thrive.

We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.