Ward Clerk - Forrester Brown Ward

The closing date is 09 July 2026.

We are looking to recruit an enthusiastic and motivated individual to join our clerical team on Forrester Brown ward, a 24‑bed orthopaedic trauma unit.

Duties include reception and clerical support to the unit, stores management and general administrative duties. Good IT skills are required; previous hospital experience is desirable but not essential, as training will be provided. Strong communication skills and the ability to work in a pressurised environment are required.

• Greet patients and relatives in a friendly and courteous manner and provide relevant information clearly.
• Direct patients and relatives to facilities on the ward.
• Answer all telephone enquiries, take and relay messages politely and helpfully, and take action as appropriate.
• Liaise with nurses, doctors, GPs and other members of the team, obtaining and communicating necessary information accurately to assist the provision of a quality service for patients.
• Maintain the admissions book, inpatient board and patient details/appointments on the patient administration system.
• Support the nursing staff and other members of the multidisciplinary team in the efficient and courteous discharge of patients.
• Retrieve case notes, x‑rays and other test results as appropriate and prepare for admissions.
• Arrange follow‑up appointments and transport for patients when required.
• Organise the maintenance/repairs of equipment/facilities when required for the ward.

• Preferably some experience in an acute setting.
• Proficiency in multiple IT systems.
• Strong written and verbal communication skills.
• Organisational and methodical approach.
• Experience in an NHS hospital setting.
• Experience in file management.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Royal United Hospitals Bath NHS Foundation Trust