Receptionist​/Administrator

About the Team

Family hubs are a vital part of the community. We provide early help and preventative support to families facing challenges and who have children under 8 years old. Our aim is to improve the lives of children and families.

Receptionist/Administrator position based at the Bath West site (Dominion Road, Twerton).

• Answering the phone promptly and dealing with enquiries efficiently
• Making new room bookings using Outlook
• Processing petty cash claims
• General administration tasks such as photocopying, data entry, typing and taking minutes, updating spreadsheets where necessary
• Excellent IT skills
• Meeting and greeting visitors face to face
• Dealing with challenging situations in a calm, empathic manner
• Working as a team with visitors and colleagues
• Providing cover for absent colleagues in other areas

• Excellent customer service skills and a courteous and effective manner under pressure
• Empathetic whilst paying attention to detail and working calmly under pressure, and a good team player
• Well organised with sound IT skills, including proficiency in Microsoft Excel, Outlook, Word and Publisher

If you are interested in this post and need more information or to discuss the role, please contact Emily Cross, Office and Finance Manager, or , or Kate Fairhurst, Bath West Children's Centre Coordinator, or K

Provisional Post End Date: 01/04/2029

No agencies please.