Senior Medical Secretary - Gastroenterology

Senior Medical Secretary - Gastroenterology

The closing date is 27 July 2026

Hello – I'm Tom, Specialty Manager for Gastroenterology and I'm delighted you're considering joining our team.

I am looking for a Senior Secretary to join our warm and welcoming Gastroenterology team, supporting our consultants and leading a small, experienced secretarial team. If you're someone who enjoys being the calm, capable person others rely on – the one who quietly keeps everything (and everyone) on track – then this is the role for you.

This is a valued, visible role at the heart of the service – ideal for someone who enjoys responsibility, teamwork and making a positive difference for patients and colleagues alike.

You'll provide comprehensive medical secretarial support to our consultants and nursing teams while coordinating, supporting, and line‑managing the gastroenterology secretarial team. From clinic correspondence and diaries to workload planning and problem‑solving, you'll help ensure the service runs smoothly and efficiently.

You'll work closely with clinicians, nurses and managers, using your experience and judgement to keep things on track – even when priorities shift.

• Provide a full medical secretarial service, including audio typing, clinic letters, correspondence and diary management
• Act as a welcoming and professional first point of contact for patients and colleagues
• Line manage and support the gastroenterology secretarial team, overseeing day‑to‑day activity and workloads
• Monitor clinic typing performance and raise issues early, working with managers to find solutions
• Maintain accurate systems for records, rotas, annual leave and sickness
• Support recruitment, induction, training and appraisals within the team
• Act as a knowledgeable and supportive lead for administrative processes, spotting opportunities to improve how things work

• A genuine management role where your leadership and ideas really matter
• A supportive specialty team who value good administration and know they can't do it without you
• The opportunity to shape how the secretarial service runs, not just keep it ticking over
• Variety, autonomy and the satisfaction of helping both patients and your team
• A friendly, welcoming environment where people know each other and offer support on busy days

We warmly encourage informal contact – whether that's a quick chat, a visit, or just some honest questions before you apply. We'd love to meet you.

• Excellent keyboard skills with ability to produce accurate correspondence
• Proficient with Microsoft Office and ability to learn new digital systems
• GCSE English and Maths (or equivalent)
• Medical secretary qualifications or experience
• Previous supervisory experience
• Experience working in an administrative or secretarial environment
• Knowledge of office and administration procedures and ability to organise and prioritise workload
• Previous NHS medical secretarial experience
• Experience using NHS patient administration systems (e.g. Millennium, CCS)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.