Paralegal

Closing date:28/08/2026

Term type:

Permanent

Working hours:

37.5

Business Unit:

Clinical Negligence

Location:

Bath

The Role

We are looking for a Paralegal/Legal Assistant to join our Dental Negligence team in Bath. As a Paralegal/Legal Assistant in the team, you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. In time, you will also provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.

Key Responsibilities initially:

Personalised Client Service

• Manage an administrative workload under the guidance of fee earners.

• Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post

• Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions.

• Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies

• Correspond with clients as required through telephone, email, letter and face to face

• Provide excellent client service at all times

• Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements

• Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedure

Thereafter and as you progress, you will:

* Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks

* Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client’s instructions

* Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly

* Highlight and escalate any issues to qualified lawyers

* Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles

* Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements

* Ensure adherence to all affiliations and standards connected to the department

* Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures

* All administrative duties associated with this role

Sustainable Growth

* Support fee earners to prepare for BD & marketing activities

* Attend RWKG BD events where appropriate

* Take an active part in promoting the firm through Social media channels such as Twitter, Linked In and Facebook

* Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system

* Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport

Dynamic Culture

* Demonstrate proactivity and creativity by seeking and suggesting improvements

* Develop meaningful relationships based on trust and provide support to your team

* Have pride in all work that you do and seek the best outcome for your work, your team and the Firm

* Be open, inclusive and supportive of others in the Firm, both in…