Support Administrator - Rheumatology

Are you an organised, proactive, and compassionate administrator looking to make a difference in patient care? We are looking for a Support Administrator to join our friendly and supportive Rheumatology team.

In this rewarding role, you will provide a comprehensive administrative and clerical service to our Consultants, clinical professionals, and wider multidisciplinary team, helping to ensure patients receive an efficient and high-quality service.

You will play a key role in supporting the day-to-day running of the department, managing a varied workload, coordinating administrative activities, and acting as a professional point of contact for patients, clinicians, and colleagues. Working both independently and as part of a dedicated team, you will use your initiative, organisational skills, and attention to detail to help maintain a smooth and effective service.

Main duties of the job

We are looking for a passionate, organised, and motivated individual who thrives in a busy and fast-paced environment to join our team of Rheumatology Medical Secretaries.

The successful candidate will play a key role in supporting the Rheumatology service by providing comprehensive administrative and secretarial support to our clinicians. A significant part of the role will involve the timely and accurate processing of clinical correspondence, ensuring effective communication with patients, GPs, healthcare professionals, and other agencies.

Working closely with Consultants and the wider multidisciplinary team, you will help coordinate administrative processes, manage a varied workload, and contribute to the delivery of a high-quality, patient-focused service. You will be expected to use your initiative, prioritise tasks effectively, and work collaboratively with colleagues to support the best possible outcomes and experience for our patients.

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Please see the attached job description and person specification for more information about the role.

Essential criteria

• Secretarial experience

Desirable criteria

• NHS experience

Essential criteria

• Educated to GCSE standard or equivalent

Desirable criteria

• Word processing/audio typing qualifications