Order to Cash; O2C) Transformation Manager

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Job Reference burohappold/TP/145984/2567

Number of Positions:

1

Contract Type:

Fixed Term Contract

Competitive

Working Hours:

37.5

Location:

Bath

Closing Date:

28/10/2026

Job Category:

Finance

Business Unit:

Business Operations

Finance

Join Buro Happold as an Order to Cash (O2C) Transformation Manager and help shape, implement and embed best-in-class finance processes across our international business.

This person can be based in our Bath office on a hybrid working model.

At Buro Happold, we're delivering a significant transformation of our global finance operations, helping to create more efficient, scalable and customer-focused processes across our international business.

We are looking for an experienced Order to Cash (O2C) Transformation Manager on a 12 month fixed term contract to play a key role in driving this change. Working as part of our Finance Transformation team, you will lead the delivery of O2C transformation work streams, helping to design, implement and embed new ways of working across our global regions.

This is an exciting opportunity for a finance transformation professional who enjoys working at the intersection of process improvement, systems implementation, stakeholder engagement and change management.

As O2C Transformation Manager, you'll support the delivery of a large-scale transformation programme focused on improving and standardising our Order to Cash processes.

You'll work closely with Finance, Shared Services, Operational Excellence, IT, Digital teams and regional stakeholders to:

• Lead current-state process discovery, workshops and stakeholder engagement activities.
• Identify opportunities to improve billing, invoicing, cash application, collections, dispute management and reporting processes.
• Support the design and implementation of future-state processes and controls.
• Translate business requirements into practical system and workflow enhancements.
• Coordinate testing activities including SIT and UAT, ensuring successful implementation and adoption.
• Support deployment readiness, cutover planning, go-live activities and post-implementation support.
• Develop process documentation, standard operating procedures and training materials.
• Deliver change management activities that drive user engagement and adoption.
• Track programme progress, risks, issues and dependencies, providing updates to key stakeholders.
• Support the successful transition of new processes into business-as-usual operations.

You'll bring experience delivering finance transformation, process improvement or systems implementation initiatives, along with a strong understanding of the end-to-end Order to Cash cycle.

You’ll also have:

• Experience working across billing, invoicing, cash application, collections, credit control and related finance processes.
• Proven ability to engage and influence both senior stakeholders and operational teams.
• Experience mapping, documenting and implementing business processes across complex organisations.
• Knowledge of ERP or finance system implementations, including requirements gathering, testing and deployment activities.
• Experience coordinating user acceptance testing, issue resolution and implementation readiness activities.
• Strong project coordination and organisational skills.
• Excellent communication and facilitation skills.
• A collaborative approach with the ability to build relationships across multiple teams and regions.

We’d be particularly interested if you have:

• Experience delivering O2C transformation programmes in an international, multi-entity or professional services environment.
• Experience of ERP rollouts and regional deployments.
• Knowledge of finance shared services…