Customer Support Advisor; Evenings

Overview

Customer Support Advisor (Evenings)

£12.82 per hour

Full time, Permanent

17:00-23:00. Wednesday, Thursday & Friday.

Arthur David Food with Service, an award-winning family business who specialise in supplying an impressive range of fresh, ambient, and frozen quality products to a variety of customers including manufacturers, schools and hospitality to name a few are looking for a part time customer excellence advisor to join our evening team on a permanent basis.

Position

Bishop Sutton HQ

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• Provide excellent verbal and written communication to deal efficiently and professionally with customers.
• Support the team in living the core values of Teamwork, Respect, Customer Service, Quality and Excellence.
• Thrive under pressure, have a thirst for learning and a keen eye for detail.
• Product knowledge is not essential as you will receive comprehensive training from the Customer Excellence team and the wider Arthur David family.
• Use IT programmes (e.g., Microsoft Office) and maintain proficient keyboard skills.
• Ensure attendance and ability to travel to Bishop Sutton without relying on public transport.
• Contribute to an environment that strives to deliver excellence in all you do.

• Additional Day Off for Your Birthday
• Christmas Food Hamper
• Company Events
• Company Pension
• Death In Service Benefit
• Discounted Or Free Food
• Employee Discount
• Employee Perks Platform
• Enhance Maternity/Paternity Benefits
• Following 2 Years’ Service, Increased Annual Leave Entitlement and Company Sick Pay Scheme
• Free Parking
• Free Tea/Coffee and Fruit on Site
• On site subsidised staff catering van
• Referral Programme
• Training And Development Opportunities
• Wellness Programme

• You’ll need an excellent standard of IT skills, with experience using Microsoft Office Word, Excel and Outlook.
• Excellent keying skills are a necessity.
• Working knowledge of fresh produce is an advantage although not essential as full training will be provided.

• Call centre: 1 year (preferred)
• Customer service: 1 year (preferred)
• Data Entry: 1 year (preferred)

United Kingdom (required)

Bishop Sutton, Somerset: reliably commute or plan to relocate before starting work (required)